Account Settings

PATH: Account Settings

The Account Settings tool allows Campus users to update their account security preferences. This tool functions differently depending upon whether or not Password Reset functionality is enabled.

See the sections below for information about the two ways in which this tool functions.

Administrators must ensure ALL non-Portal users are given at least R(ead) tool rights for the Account Settings tool.

Image 1: Account Settings

Add or Update Your Account Security Email

To establish your Account Security Email address for the first time, click the Add button in the Account Security Email Column.

To change your existing Account Security Email address, click the Edit button in the Account Security Email column (Image 2). 

This information is based on the assumption that Password Reset functionality is enabled at your district.

If your Account Settings screens looks different than this, please see the Updating Account Settings (Password Reset Not Enabled) section below.

If you forget your Campus username or password, this email address will be used to help you through the recovery process. This recovery process is initiated by the Forgot your Password? and Forgot your Username? buttons on the Campus login screen. 

Add a Account Security Email AddressUpdate an Existing Account Security Email Address

Once Add or Edit is selected, you will be redirected to the Set/Change Email editor. Enter your New Account Security Email and Confirm the New Account Security Email, enter your current password, and click Save

Add a New Email AddressUpdate the Current Email Address

Once an email address is added, a message will appear on the editor, indicating you must confirm the address.

If the email address you entered is correct and active, you will receive an email containing an unique URL which you must select to confirm the address (see image below). 

Failing to complete the email validation process will not prevent the user from being able to log into Campus.

Users are still highly encouraged to validate their email address to ensure they can successfully access this email in the event they need to retrieve a forgotten username or password.

Image 2: Confirming the Account Security Email

Once you have selected the URL in the email, a message will appear indicating the confirmation was received (see image below). Your Account Settings are now properly established in Campus.

You will also receive an email to this address validating the change (see example below).

Updating Your Account Password

If you would like to change your account password, click the Edit button in the Password column (Image 3). 

Image 3: Changing Your Account Password

Once Edit is selected, you will be redirected to the Change Password editor. Enter your Old Password (existing password), the New Password you wish to create, Verify the New Password, and click Save (Image 4). 

The percentage meter on the side will indicate the strength of your new password. Red indicates weak, yellow indicates medium strength and green indicates a strong password. Users will not be allowed to save weak or medium (red or yellow) passwords.

See the Suggestions for Creating a Strong Password section for more information about what constitutes a strong password within Campus.

Image 4: Entering and Saving a New Account Password

Your new password is now saved in Campus and the Account Management screen will show "Password successfully saved" (Image 5).

Image 5: Indication of a Saved Account Password

Enabling Device-Based Two-Factor Authentication

As an increased layer of protection for your Infinite Campus account, users can enable device-based two-factor authentication functionality. When enabled, users are provided a unique QR code and Text Code which requires the user authenticate their account using a device and an Authenticator application (such as Google Authenticator, Authy, LastPass, etc). 

This feature can only be applied to non-Campus Portal account. 

BIE Users: This functionality is enabled by default and cannot be disabled. All non-Campus Portal accounts are required to register a device and use an authenticator app when logging into Infinite Campus. This process is described in detail in the User Account article. 

To enable this feature, click the Options button (Image 6). 

Image 6: Time-Based Two-Factor Authentication Options

A page will display, showing a unique QR Code and Text Code. Using a device (such as cell phone), download an authenticator app (such as Google Authenticator, Authy, LastPass, etc) and use the app the scan the QR Code or enter the Text Code. This will authenticate your device and tie it to your Campus account. In future Infinite Campus logins, the device you just registered will need to be available for use in authenticating your account prior to being logged into Campus. 

Mark the Enable two-factor authentication checkbox and click the Save icon. Time-based two-factor authentication is now enabled on your account (Image 7).

Image 7: Authenticating a Device Using an Authenticator App

Once two-factor authentication is enabled, future attempts to log into your Infinite Campus account will display a screen like the one shown below (Image 8). Open your authenticator app on your registered device and enter the code displayed in the authenticator app into field on the Infinite Campus login screen (Image 8).

Once entered, make sure the Recognize this device in the future checkbox is marked and click Continue. If the code you entered is correct, you will be logged into Infinite Campus. 

Image 8: Logging in Using an Authenticator Code

For security reasons, if you lose the phone or device you registered to authenticate your account, you should click the Reset Registration Code button in the Account Settings tool (found by clicking the Options button) and repeat the process of registering a device using your new phone or device (Image 9). This process removes the ability for the lost device to be used to authenticate your account. 

Image 9: Resetting Your Registered Device

Account Settings if SAML SSO is Enabled

If SAML SSO functionality is enabled, users will not be allowed to modify any account settings. All account modifications are performed by your Network Administrator. 

SAML SSO functionality is currently only available for Hawaii. This functionality is NOT available for general Campus customers. 

Image 10: Account Settings - SAML SSO Enabled

Updating Account Settings (Password Reset Not Enabled)

If Password Reset functionality is not enabled, users are not allowed to modify their Account Security Email or Password. 

Image 11: Account Settings (Password Reset Not Enabled)
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