Point of Sale (POS)
This functionality is only available to customers who have purchased Campus Point of Sale as add-on functionality.
This area contains information on the tools related to Campus Point of Sale terminal functionality, an add-on feature of Campus used in conjunction with the core Food Service module.
About this Page
This page is designed to assist the user in the tasks, skills and procedures relating to Point of Sale. Identify the task to be completed in the Topic column and click the link to access explanations and directions for that task. The Tool column identifies the location in the Campus Index in which that action is completed and links to the appropriate help article as well.
For release notes, see the Food Service Release Notes article.
Cashier Guide to Point of Sale
The following topics are meant to assist cashiers in the use of Point of Sale terminals.
Getting started on use of a Point of Sale terminal.
Detailed description of the terminal screen layout.
Working with serving periods and cash drawers.
Processing Patron Transactions:
Details on common cashier actions.
End of serving period setup requirements.
End of serving period actions.
Logging out and shutting down POS terminals.
Handling remote reload requests.
Viewing configuration settings.
Creating POS Accounts
Creating POS Accounts for a Person
Creating POS Accounts for a Household
Mass Creation of Individual Accounts
Mass Account Creation Wizard
Mass Creation of Household Accounts
Mass Account Creation Wizard
Managing POS Accounts
Establishing Account Information
Transferring Funds Between Accounts
Printing the Journal History
Inactivating Student Accounts
Inactivating Staff Accounts
Removing PIN Numbers from POS Accounts
Inactivating and Removing PIN Numbers from Student Accounts Simultaneously
Inactivating and Removing PIN Numbers from Staff Accounts Simultaneously
Adjusting Balances on Inactive POS Accounts
Setting Account Restrictions and Reminders
Transferring Patron Account Data
Generating the Account Management Report for:
|Send balance information and other routine food service messages.|
Point of Sale Setup
Creating Item Categories
Creating Purchasable Items
Copying Service Layouts
Manage Payment Locations
Establishing General Point of Sale Preferences
Class Serve Setup
The following tasks need to be completed prior to using the Class Serve tool.
Creating Service Layouts (Menus)
Establishing Class Serve Preferences
Establishing PIN Auto-Generation Preferences
Cafeteria Serve Setup
Designing Service Layouts (Menus)
Setting Cafeteria Serve Preferences
Using Cafeteria Serve
Generating Service Layouts (Menus)
Processing General Serve
Processing Continuous Serve
Exiting Service Layouts (Menus) Before Processing
Voiding Patron Transactions
Configuring Point of Sale Terminals
Understanding Terminal Configuration Requirements
Understanding Terminal Tool Rights
Understanding Terminal Plug-in Capabilities, Accessory Maintenance and Proper Shutdown Procedures
Synchronizing Point of Sale Data
Applying Terminal Updates
Troubleshooting Terminal Issues
Understanding POS Terminal Cables, Ports and Connectors
Creating Service Layouts
Remotely Managing Point of Sale Terminals
Remotely Rebooting Terminals
Remotely Reloading Terminals
Remotely Shutting Down Terminals
Clearing Remotely Requested Terminal Logs
Reporting Point of Sale Data
Report manual increases or reductions made to POS accounts.
Audit potentially incorrect transactions within a specific time frame.
|Report a list of backdated transaction adjustments in summary or detail form.||Backdated Adjustments Report|
Report daily, period or monthly transaction information for specific POS terminals.
Compare each school's daily counts of free, reduced and paid lunches against the number of children currently eligible for free, reduced and paid lunches.
Report information about daily transactions per serving period, allowing users to reconcile drawers and eliminate or reduce overages or shortages.
Report detailed information about all fund transfers which occurred on a specific day, period of time or month.
Report all purchasable items, noting the total amount purchased and the total sales for the item based on a specific date range.
Report monthly transactions details and account balance information.
Report active staff and student account balances.
Report detailed information about Point of Sale terminal transactions.
Report patron summary information, transaction summary information and purchasable item detail information.
Report a list of all voided transactions.
Create letters which includes demographic and patron account balance information.
Report a list of patron PIN numbers, PIN barcode labels and PIN labels.
End User Documentation
The following documentation is available for reference and may not be current.
This document is intended for Campus customers who utilize the Campus Point of Sale application for terminals running the Windows OS. It provides instructions on performing BIOS (Basic Input/Output System) updates and applying optimized settings for the IBM SurePOS terminals.